FM 8/9 doesn't show joboptions [solved]

[Stephan Will]

Hello Framers,

maybe it is of interest for someone, so here is the solution.

With the help of the sysinternals tools I was able to find out, why
FrameMaker didn't showed my joboptions.

With the uninstall of Acrobat 8 a registry entry was deleted.
It was the path information of "AcroDist.exe".

FrameMaker first tries to find this registry information (the path to
acrodist.exe) and when it is not found, FM states "No Distiller
installed" and stops to find the needed information about the joboptions.

Unfortunately, the repair function of Acrobat wasn't able to solve this
problem.

After inserting that registry entry, FrameMaker is showing my joboptions
again.

Best regards
Stephan


Am Wed Jul 08 2009 18:29:08 GMT+0200  schrieb Stephan Will
<st.will at mk-will.de>:
> Hello Framers,
> 
> for two days now FrameMaker 8.0.4 and 9.0.2 doesn't show my distiller
> joboptions (Acrobat 9.1.2 / Vista 64 sp1) when I open the PDF settings
> dialog (either from the menu or the print dialog).
> Error message (german) "Keine PDF-Auftragsoptionen verfügbar" (No
> PDF-joboptions available).
> 
> I have done repair installations of Acrobat 9 (two times) and FrameMaker
> 8 (once), no changing of behaviour.
> 
> The problem occured after my uninstall of Acrobat 8 (yes I know, that I
> should not have installed different versions of Acrobat at the same time).
> But I hadn't any problems as long as Acrobat 8 and 9 were installed, BUT
> as I uninstalled Acrobat 8 the problem started.
> 
> So maybe someone can help me with a hint what the problem is.
> 
> I have no idea, because the distiller works perfect with its joboptions
> and all other software does as well.
> The joboption-files are placed in the correct folder.
> 
> As I am on the digest-mode, please put my email in the cc-field of your
> answer. Thank you.
> 
> Best regards
> Stephan