Conditional Text - Best Practices

[Alison Craig]

Version: FM9
OS: XP Pro with SP3


I have just completed my first Frame manual (conversion from Word to FM9) and am now beginning to create Conditional markers for a second product within the same manual (this will eventfully become 4 products).

All of our manuals are translated into at least 6 other languages, so my question is:

When creating conditional text should I always create a second version of a sentence, or should I simply create conditional clauses or words within the sentence?

For example, instructions for product one might begin "Tap the touch screen Menu button." while the equivalent instruction for the second product would be "Press the console MENU button."

Taking into account that translation will occur, would best practices dictate the creation of one step with 2 conditions? Or 2 sentences, one for each condition?

If anyone has experience in this particular area I would appreciate your thoughts - and horror stories of what to avoid at all costs.

Alison




Alison Craig, Technical Writer
Ultrasonix Medical Corporation
130 - 4311 Viking Way
Richmond, BC  V6V 2K9
Tel: (604) 279-8550, ext 127
Fax: (604) 279-8559
E-mail: alison.craig at ultrasonix.com<mailto:alison.craig at ultrasonix.com>