Possible Bug in Frame 9

[Jeff Coatsworth]

I don't know if the Windows XP hotfix that gets mentioned on the lists would help your issue or not. The link is in the Adobe dev blog or search the FM forum pages for "hotfix" 

-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Scott White
Sent: Tuesday, April 13, 2010 12:42 PM
To: framers at lists.frameusers.com List
Subject: Possible Bug in Frame 9

We may have discovered a bug in Frame when saving to PDF. We were creating print-ready PDFs for our printer and for some reason it would not embed our Helvetica Fraction Fonts in the PDF.
I have my PDF settings set like have been using for years with Frame 7 through 8. Never a problem.
Now we save as PDF and a couple of files will embed the fonts fine and then all of a sudden we get bad output. Instead of the fraction looking like (superscript)1/(subscript)2 it looks like Z/x or whatever fraction we are trying to use.
I had to shutdown Framemaker 9 and restart it and then the fonts would embed in the file correctly.  I visually check my files when we first output, but then let the process run after I approve. I had no idea what I approved would change. This cost me $1,000 at the printer as I had to redo all my files.

Framemaker 9 running on Windows XP Pro through bootcamp on a MAC.




Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
swhite at alamark.com




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