[TCS Users] FrameMaker 9 Crashing and Unusable

[Art Campbell]

Well, reinstalling should be a last resort; I wouldn't even consider it.

I didn't notice an Adobe update rolling on lately, but I would check your
Windows Software control panel to see if you can simply uninstall the
update(s). And I'd also look at Windows updates that may have rolled in
un-announced.

I'm assuming that you've already checked the FM and Acrobat update pages and
that you are fully patched....

Art Campbell
         art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
                                                     No disclaimers apply.
                                                              DoD 358


On Tue, Apr 20, 2010 at 10:51 AM, Joseph Lorenzini <jaloren at gmail.com>wrote:

> Hi all,
>
> I am having some major FrameMaker problems. I've been running FrameMaker 9
> on my system for a year now without any problem. Today, I came into work and
> tried to open FrameMaker. In the loading screen, it reaches the localization
> info and then it crashes. I restarted my computer and the same thing
> happens. The only change to my system in the last couple days was an acrobat
> update provided by adobe. Is it possible that could be the cause? This is
> really distressing. I can literally get no work done until this issue is
> fixed. Any help would be greatly appreciated.
>
> I am considering the following:
>
> 1) Try a system restore.
> 2) If that doesn't work,  reinstall FrameMaker, though that seems a bit
> extreme.
>
> Here are my system specs.
>
> Microsoft Windows XP Professional
> Service Pack 3
> Intel Core Duo CPU
> 2.39GHz, 3 gigs of RAM
>
> Technical Communications Suite 2.0
> FrameMaker 9, p250
>
>
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