[TCS Users] FrameMaker 9 Crashing and Unusable

[Matt Sullivan]

Joseph, 
 
Your problem sounds a lot like when I deleted the wrong maker.ini file from
my system.
 
There is a "main" maker.ini that contains the licensing # and if FM can't
read it, my FM crashed IIRC.
 
I tried moving the local user copy into its position, but without the
license #, it didn't help.
 
Bottom line: reinstalling may be the fastest solution for you.
 

-Matt

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Matt Sullivan
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From: tcs-users at googlegroups.com [mailto:tcs-users at googlegroups.com] On
Behalf Of Joseph Lorenzini
Sent: Tuesday, April 20, 2010 7:52 AM
To: framers at lists.frameusers.com; TCS-Users at googlegroups.com
Subject: [TCS Users] FrameMaker 9 Crashing and Unusable


Hi all,

I am having some major FrameMaker problems. I've been running FrameMaker 9
on my system for a year now without any problem. Today, I came into work and
tried to open FrameMaker. In the loading screen, it reaches the localization
info and then it crashes. I restarted my computer and the same thing
happens. The only change to my system in the last couple days was an acrobat
update provided by adobe. Is it possible that could be the cause? This is
really distressing. I can literally get no work done until this issue is
fixed. Any help would be greatly appreciated. 

I am considering the following:

1) Try a system restore.
2) If that doesn't work,  reinstall FrameMaker, though that seems a bit
extreme.

Here are my system specs.

Microsoft Windows XP Professional
Service Pack 3
Intel Core Duo CPU
2.39GHz, 3 gigs of RAM

Technical Communications Suite 2.0
FrameMaker 9, p250




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