Unable to apply custom DPI

[Combs, Richard]

Galanter, Lea wrote:

> After I insert a graphic (a .png), I normally change the DPI (through
> the Object Properties dialog box) to Custom dpi: 120. For some reason,
> Frame is now ignoring my change and automatically selecting 150 dpi.
> Nothing I do will make it apply the custom DPI setting. Has anyone
else
> experienced this? Is it a Frame 9 bug and is there a workaround?

I don't know if there's an FM9 bug (but suggest updating, as Jeff
recommended). But I don't understand why you're changing the DPI through
Object Properties _after_ the import. 

When importing a graphic file (File > Import > File, or Esc f i f),
after you select the file in the Import dialog box, the Imported Graphic
Scaling dialog box appears. There, you can choose from the following: 

-- Fit in Selected Rectangle 

-- One of four standard DPI settings, 72, 75, 150, and 300 (with
resulting image dimensions shown in parentheses) 

-- Custom dpi, followed by a text box where you can specify the setting
you want, e.g., 120

> I'm also finding that when Frame inserts a new graphic it "stretches"
it
> lengthwise, making it totally distorted - Frame 8 never did this. Is
> there some import setting that I'm missing that perhaps was already
set
> in Frame 8 and that I need to set in Frame 9? Strangely enough, I just
> took another screenshot, pasted it in, and it looks perfect. Any
> thoughts?

If the graphic is being stretched, that strongly suggests that you have
the Fit in Selected Rectangle option selected in the Imported Graphic
Scaling dialog. I believe that dialog retains the last used setting. I'm
not sure why you seem to be unaware of that dialog box. 

I just noticed you used the word "pasting" -- are you using copy/paste
instead of an actual file import? Bad, bad, bad idea. And that would
explain why you don't/can't set the DPI correctly initially. 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
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rgcombs AT gmailDOTcom
303-777-0436
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