Acrobat 9 - a disaster

[Dov Isaacs]

Although you CAN have both Reader and Acrobat installed simultaneously
(assuming the same version), it is very strongly NOT RECOMMENDED for a
number of very good reasons. It certainly does not add any functionality
to one's system. Having said that, I will add that having both Reader and
Acrobat of the same version on a system is most unlikely to cause the
symptoms described.

	- Dov

> -----Original Message-----
> From: Steve Johnson [mailto:chinaski69 at gmail.com]
> Sent: Sunday, July 25, 2010 7:19 AM
> To: Fei Min Lorente
> Cc: Dov Isaacs; Framers E-mail List
> Subject: Re: Acrobat 9 - a disaster
> 
> You CAN have Reader and Acrobat at the same time. You CANNOT have two
> Acrobats; IOW, two PDF creators.
> 
> On Sun, Jul 25, 2010 at 8:14 AM, Fei Min Lorente
> <FeiMin.Lorente at onsemi.com> wrote:
> > Thanks, Dov! I was experiencing the same problem as Alison, insofar as
> > my browser would crash when I tried to look at a PDF in it (just
> > clicking on a URL). We ended up working around it by setting the Acrobat
> > internet preferences to not display PDF in browser. But now that you
> > mention that you can't even have Reader and Acrobat installed at the
> > same time, I noticed that I have Adobe Reader 9 as well as Adobe Acrobat
> > 9 Pro. Our company pushed Reader 9 onto all our computers, so I'm not
> > sure I can get rid of it, but at least now I know why I'm having that
> > PDF in a browser problem.
> >
> > I posted this before, but just for completeness, I'm on Windows XP SP3
> > and using Firefox 3.6.4 and IE 8.
> >
> > Fei Min Lorente
> >
> > -----Original Message-----
> > From: framers-bounces at lists.frameusers.com
> > [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Dov Isaacs
> > Sent: Saturday, July 24, 2010 11:39 PM
> > To: Framers E-mail List
> > Subject: RE: Acrobat 9 - a disaster
> > Importance: High
> >
> > I heard my name used in vain (if not on-line!).
> > In terms of Alison's original posting ...
> >
> > The symptoms you describe with regards to Acrobat 9 are not standard
> > Acrobat 9 behaviour. You did not post exactly what Windows and/or
> > browser versions you are using, but we currently are unaware of any
> > normal situation that would yield the symptoms you describe.
> >
> > I open PDF files in browser windows on a regular basis with Acrobat 9
> > with no problems whatsoever. Likewise, when I click on a URL in a PDF
> > file while in Acrobat 9, I get to the website in a browser window.
> >
> > The only way you can get what you describe as a "PDFised version of
> > the web page" would be if you opened invoked "Create PDF=>From Web Page"
> > (Shift-CTRL-O) and that PDF would not be in a browser window. When you
> > click on a URL, Acrobat 9 normally prompts you as to whether to allow
> > you to open the web page (via a browser) or to block the access to the
> > web site. It NEVER creates a PDF file via clicking on a URL unless you
> > right-click on a URL and explicitly choose "Append to Document" or
> > "Open Weblink as New Document." There are no options or program
> > preferences
> > which contravene this behaviour.
> >
> > Any attempt to try diagnosing what's happening on your system would be
> > at best wild speculation but it would almost seem like there might be
> > "competing" PDF readers/processors concurrently installed on your
> > system.
> > Be aware that Adobe does not support concurrent installation of multiple
> >
> > versions of Acrobat on a single system (such as Acrobat 8 and Acrobat 9
> > installed at the same time). Adobe does not recommend concurrent
> > installation of the same versions of both Reader and Acrobat on a system
> > (such as Acrobat 9 and Reader installed at the same time) or even worse
> > differing versions of both Reader and Acrobat on a system (such as
> > Acrobat 9 and Reader 8 installed at the same time). Even more so, we
> > certainly cannot vouch for what will happen if you have Acrobat or
> > Reader
> > plus some other third party PDF reader or creator concurrently
> > installed.
> > If you even have an inkling of how these programs integrate with drivers
> >
> > and the browser(s) under Window, you will understand the chaos that such
> > mixtures of programs may engender to your system.
> >
> > So, as a start, I would look at ALL the software installed on your
> > system
> > and assure that there is only ONE, repeat only ONE PDF processing
> > program
> > on your computer. If your system is "clean" in this regard, you might
> > try
> > totally uninstalling any remaining version of Acrobat / Reader on your
> > system and then run a registry cleaner utility program to assure that
> > fragments of some previously installed "stuff" is truly eradicated from
> > your system. Then after rebooting, try installing Acrobat 9 from scratch
> >
> > and see if that makes a difference.
> >
> > If that doesn't help, please advise. Likewise, if this does resolve you
> > problem, likewise let us know. Good luck!
> >
> >        - Dov