Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

[Alison Craig]

A quick look at Adobe's site yields the following - so I wouldn't waste my time on the phone with Adobe.

As I have Adobe CS2 (Acrobat 7) I have yet another reason to resist the change to Windows 7. Yeah!

Alison


"What about older versions of Acrobat and Windows 7?

If you own Acrobat 6, Acrobat 7, or Acrobat 8 software, you are eligible for an upgrade to Acrobat 9. An Acrobat 9 upgrade can be purchased through your Adobe reseller or the Adobe Store. Upgrading to Acrobat 9 will ensure compatibility with Windows 7 and access to the latest product enhancements such as the ability to build PDF Portfolios, to create and track PDF forms, and to manage team collaboration working with additional services available with a free Acrobat.com services account. Acrobat 9 can be used to create high-quality PDF files from virtually any application and delivers one-click functionality from popular business applications such as Microsoft Office 2007, Microsoft Internet Explorer, Microsoft Project, Microsoft Visio, and Lotus Notes. More information about upgrading to Acrobat 9 is available from upgrade page. Enterprise customers with a Gold or Platinum support plan can contact Customer Support for upgrade tips and planning help."

http://www.adobe.com/products/acrobat/faq/#item-0 


Alison Craig, Technical Writer
Ultrasonix Medical Corporation
Tel: (604) 279-8550, ext 127
E-mail: alison.craig at ultrasonix.com
 
 
-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Art Campbell
Sent: Thursday, June 03, 2010 11:10 AM
To: Ursula McCloy
Cc: framers at lists.frameusers.com
Subject: Re: Is it possible to Save As PDF from FrameMaker 9 using Acrobat 7 on Windows7?

OK, if you run the installation program in Windows XP compatibility mode, it
doesn't have anything at all to do with what the Acrobat program actually
does or what it works with when it's running. The installation program just
installs. Period. It doesn't control what can or cannot use the virtual
printer.... but given that A7 is being installed on a system running an
operating system it wasn't designed for, I'm not too surprised you're having
problems though.

I'd try:
1. Download the Acrobat 9 eval version and install it, to make sure that, at
least works. Worst case is you can use it for 90 days free.
2. Ring up Adobe Tech Support (yeah, I know it's several hours of phone
hell, but installation problems are free), and see if it's possible to set
up Acrobat 7 on W7.

Cheers,
Art

Art Campbell
         art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
                                                     No disclaimers apply.
                                                              DoD 358


On Thu, Jun 3, 2010 at 1:17 PM, Ursula McCloy
<Ursula.McCloy at peergroup.com>wrote:

> Thanks, Art :).
>
> While I thought I was explaining myself clearly, your questions made me
> realize that in fact I did not!  Ah, the value of a peer review...
> 1)      I have a brand-spanking-new machine with Windows7 64-bit on it.
>
> 2)      We installed our new FM9 license.  All works well.
> 3)      We installed our old Acrobat 7 Pro on it.  All works well,
> except that the PDF Printer driver does not appear as a printer in the
> Devices & Printers dialog, nor is it available as an option when you
> print via any application (including FrameMaker), nor can I Save As PDF
> via FrameMaker.  This leads me to believe that the PDF Print driver is
> not actually installed.
> 4)      I cannot locate the PDF Printer driver (which I believe is
> called AdobePDF.dll or AdobePDF.inf) to try and perform a manual
> installation.
>
> Is there any way to successfully install Acrobat7 so that in includes
> the PDF Printer driver in Windows 7, 64-bit (i.e., a particular sequence
> we have to follow using the normal installer, an extra manual step we
> could perform)?  I think we could install under XP compatibility mode,
> but then the printer driver would not be available to applications
> running in Windows7, rendering it useless.  If there is no workaround
> for Acrobat 7, is there another printer driver (not from adobe) that is
> 64-bit compatible and reliable for use as a postscript generator?
>
> Thx
>
> Ursula
>
> ------------------------------------------------------
> From: Art Campbell [mailto:art.campbell at gmail.com]
> Sent: Thursday, June 03, 2010 9:09 AM
> To: Ursula McCloy
> Cc: framers at lists.frameusers.com
> Subject: Re: Is it possible to Save As PDF from FrameMaker 9 using
> Acrobat 7 on Windows7?
>
> A couple of answers, cut in below.
>
> Art Campbell
> art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52 Vincent
> and a redheaded girl." -- Richard Thompson
>                                                     No disclaimers
> apply.
>                                                              DoD 358
>
> On Wed, Jun 2, 2010 at 1:17 PM, Ursula McCloy
> <Ursula.McCloy at peergroup.com> wrote:
> Hi,
>
> We have recently upgraded to Windows7, 64-bit, and were also able to
> upgrade to FrameMaker9.  We have not yet committed to upgrading our
> Acrobat 7 licenses (bundled with CS2; to upgrade that is ~$700 - a tad
> steep for our tastes).
>
> While we are pleased with our FM9 upgrade in general, we are unable to
> SaveAsPDF, since the Acrobat PDF print driver does not appear to be
> installed.
> The old 7 driver is still installed, unless you somehow modified your
> Acrobat installation. There wouldn't have been any reason to disturb it
> during the FM 9 installation.
>
> However, that 5- or 6-year old software is installed in a different path
> than the current Acrobat r 9 location, so the newer location is used in
> FM 9.
>
>
>  Of course, we could print to file using another print
> driver, but that is not generally considered kosher, and can produce a
> whole slew of other problems (fonts, colours, etc.) that I do not want
> to wrangle with.
>
> Actually, most people have reported noticabely fewer problems printing
> to the printer instance than using the buggier SaveAs route in 9.
> If you're having problems printing to the Acrobat 7 printer instance
> from 9, it's likely do to your Acrobat 7 set up. For instance, did you
> update Acrobat settings to include the new font folders installed with
> FM 9?
>
> * Has anyone been able to get the Acrobat7 PDF print driver to install
> on a Windows7 machine?
> * If so, is there a particular install sequence we need to follow? (I am
> pretty sure IT  remembered to install Acrobat after FrameMaker, but I
> can't tell for sure)
>
> Why would they have needed to? You said it was already on the system,
> and its removal isn't required by the FM 9 installation.
>
> * Are there any other options for generating reliable PDFs from
> FrameMaker9 on Windows7, other than upgrading to Acrobat9?
>
> Yes, printing to the logical printer....
>
> * And (though this question is off topic) has anyone experienced any
> show stoppers with using CS2 Photoshop, Illustrator, or InDesign on
> Windows7?
>
>
> Thanks for any insights :).
>
> Ursula McCloy
> Information Developer
> The PEER Group Inc.
> _______________________________________________
>
>
_______________________________________________


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