problem saving to the company's network drive
smcurtzwiler at comcast.net
smcurtzwiler at comcast.net
Sun Oct 10 15:11:13 PDT 2010
Hi
I'm working with Frame 7.2 on Windows XP .
When I was working on the desktop I could save my files with no problems.
Then, I needed to move them back to the company's network directory. Moved the entire folder with files and graphics together.
I can save some files and graphics are intact. But some files I get the following message.
What is puzzling , is why does the same file save OK on the desktop but not on the main network directory?
Here is the message:
"An internal error occurred while writing imported graphics in the document. The file has been saved, but has lost some image data. Please report this error to Adobe Technical Support."
Then I clicked on OK and tried to close the file. But, it will not close.
Instead, I get the option to Save again, and here the endless loop begins.
So, it really is not saved, because I can't end this cycle. The only way I can close the document is to not save.
I have not called Adobe Tech Support, because this is two versions back and once before I tried to get help on Frame 7.0 (and this is 7.2) but they would not help.
On some other files that had the same problem, I was able to re-import the graphics. Is that the safest way to fix this. I need to finish this project by Friday.
Thanks
Sue Curtzwiler
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