Help Tools

[Jon Harvey]

My team has been using MadCap Flare with FrameMaker for years to create
CHM and html help files. Once you have everything set up and know how to
use it, creating online help in either (or both) formats is very easy.

 
Jon Harvey
Manager, Desktop Documentation
CambridgeSoft Corporation
100 CambridgePark Drive
Cambridge, MA 02140
(617) 588-9354
-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Pam Reichert
Sent: Tuesday, October 12, 2010 2:39 PM
To: framers at lists.frameusers.com
Subject: Help Tools

I have been using WebWorks epublisher Pro version 9.2 to convert our
FrameMaker documents into online help for our applications.  Recently my
laptop started having problems and they are moving me to a new laptop.
The
writer who installed epublisher on my laptop is no longer with the
company
and we can't find the CD with a serial number.  I noticed a version of
WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks
Standard.
I thought maybe this is where the WebWorks came from.  Is WebWorks
Standard
the same as  ePublisher pro?  Even if it is, no serial number I find on
any
of our CDs seems to work with it and Adobe can't seem to help me.  When
I go
to the WebWorks page I can't get help there either because I don't have
a
maintenance contract.  I don't think WebWorks actually *wants*
customers.
 When I try to find out how much it costs to buy a new copy, no prices
are
listed unless you have a sales person call you.   We don't have phones
in
our office.



I am pretty fed up with it all and am thinking of moving the help to a
new
platform.  Can you suggest another help platform that works well with
FrameMaker files and looks similar to ePublisher?  I need to produce
online
help in both .chm files and html files.



Pam Reichert
_______________________________________________


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