FrameMaker 8: Bullets Disappearing in PDF

[Art Campbell]

Definitely do so -- it establishes the baseline for further
troubleshooting because it fixed so many odd little problems.

Art Campbell
               art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Fri, Apr 8, 2011 at 9:53 AM, Grunewald, Jill
<jill.k.grunewald at medtronic.com> wrote:
> Thanks, we are using Windows XP. Another person also made the same suggestion so we will try installing the hotfix and see if it will remedy the issue.
>
> -----Original Message-----
> From: Art Campbell [mailto:art.campbell at gmail.com]
> Sent: Thursday, April 07, 2011 7:14 PM
> To: Grunewald, Jill
> Cc: framers at lists.frameusers.com
> Subject: Re: FrameMaker 8: Bullets Disappearing in PDF
>
> Jill, It's really hard to trouble shoot from a distance without full system info.
>
> But if you're on XP, the first step would be to download the MS Hotfix for all PostScript printers, which fixes a number of problems including some text dropouts
>
> http://support.microsoft.com/?id=952909 (Gives details on the Hotfix)
>
> http://support.microsoft.com/Hotfix/KBHotfix.aspx?kbnum=952909&kbln=en-us
> (Direct Download Link)"
>
>
>
>
> Art Campbell
>                art.campbell at gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson
>                                                       No disclaimers apply.
>                                                                DoD 358
>
>
>
> On Thu, Apr 7, 2011 at 2:02 PM, Grunewald, Jill <jill.k.grunewald at medtronic.com> wrote:
>> Clarification to previous posting.  Has anyone experienced a problem
>> with bullets disappearing from a PDF?  They are all visible in
>> FrameMaker, but disappear when the PDF is generated.  It does not
>> occur with all users and only occurs with large documents.
>> ________________________________
>> From: Grunewald, Jill
>> Sent: Wednesday, April 06, 2011 12:52 PM
>> To: 'framers at lists.frameusers.com'
>> Subject: FrameMaker 8: Bullets Disappearing in PDF
>>
>> Has anyone experienced a problem with bullets appearing from a PDF?
>> We are not seeing the problem with all documents and it does not occur
>> on every machine with FrameMaker installed.  We already verified that
>> the Zapf Dingbats font is installed on the user's machine.  This
>> problem is only occurring with bullets.  We are printing using the
>> Adobe printer, generating the ps file and then creating the PDF using distiller.
>>
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