FW: Responses to Can't get a pdf file from FM 10

[VLM TechSubs]

I don't mean to seem disrespectful toward anyone, but with alternatives
available, why are people seemingly so committed to "getting Acrobat to
work"? Why not just use a different tool that DOES work, such as Nitro,
Nuance's PDF Creator, a couple of free variants, etc. 

Or is this inquiry fatally flawed for some reason I am missing?

Best to all,
Elchanan

-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Mike Wickham
Sent: Saturday, August 13, 2011 1:56 PM
To: framers at lists.frameusers.com
Subject: Re: Responses to Can't get a pdf file from FM 10

Two wild stabs at your problem:

1. I recall a time when I was getting no PDF generation. It turned out that
in File> Preferences> General, I had Cross-Platform File Naming set to
Macintosh on a Windows computer, and my file name was one character too long
for the Mac 31-character (or whatever) limit. FM actually let me go through
something like four dialog boxes toward creating the PDF, but gave me no
clue while it was failing.

2. I also had problems with Acrobat X on Windows 7 64-bit. I was getting no
PDFs. It turned out that Acrobat updates, both 10.0.1 and 10.0.2 were
trashing the port setting for the Adobe PDF printer and setting it to COM1:!
It was necessary to delete Adobe PDF printer and do a repair install to fix
the issue.

Mike Wickham

On 8/13/2011 3:16 PM, Cal Callahan wrote:
> I'm using Windows 7 and Acrobat Pro. I'm not at work right now, so 
> can't check how much RAM & free disk space I have, but I'm sure 
> there's plenty.
> I tried print to file, print to PDF, save as PDF, print to pdf Cute 
> Writer (?), create pdf from Acrobat Pro, and probably some others I 
> don't recall. I sometimes would get the job option error message, but 
> that seems to have gone away since I created a job option called 
> Standard1. I see a "file not found" error from Acrobat Pro that 
> presumably results from my opting to show the pdf after generation.
> Don't know about the font embedding or the job options setting for 
> that, but will check when I go back to work Tuesday.
> It's a company computer, so don't know what patches have been 
> installed, how I would know if they had been installed, or if I can 
> install the HotFix for Postscript printers. (Do I need this when I'm 
> just trying to save a file as pdf?) Thanks for your feedback and sorry 
> I'm fuzzy on the details.
> cal
>

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