FrameMaker 9 Crashing

[Joseph Lorenzini]

Hi all,

In the last week, I started experiencing intermittent crashes of FrameMaker
9. I have not noticed any particular pattern of actions that seems to cause
the crash. I will have FrameMaker open for some period of time and then it
crashes. The last crashed happened as I was fixing a broken cross ref that
linked to a heading in another file. FM crashed as I was fixing the link in
the cross ref dialog box. Not sure if that's related. Also, the crash
reports have different internal error codes so it seems doubtful that its
the exact same issue but its not like I can decipher what those are trying
to say anyway so who knows :). Please note that I ran FrameMaker 9 without a
problem on Windows XP SP3. I recently upgraded to Windows 7 and have been
successfully using FM9 for about a month and a half since then.

I can of course forward the crash reports if someone thinks that would be
helpful for diagnosing the problem. I am tempted to just uninstall
FrameMaker completely and then delete the left over data in the user
directories. Though since I have TCS 2.0 maybe I should delete the whole
thing and reinstall that but what a pain. That takes forever to install!!

Here are my specs:
Technical Communication 2.0
FrameMaker 9.0p255
Windows 7 Enterprise, 64-bit
4 GB of RAM
Intel Core 2 Duo

Any help would be appreciated.

Thanks,
Joseph Lorenzini
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