Some links in PDF don't work

[Stuart Rogers]

On 08/06/2011 2:41 PM, Beverly Robinson wrote:
> Windows XP SP3, TCS2 (FrameMaker 9.0p255, Acrobat Extended Pro 9.4.4,
> Distiller 9.4.2220), FrameMaker 8.0p277
>
> Our service manuals have a main TOC and chapter TOCs on the first
> page of each chapter. The chapter TOC is generated by selecting
> Special | Table of Contents and then inserting the resulting .TOC
> file by reference into the first page of the chapter file.
>
> The problem book was started in English FrameMaker v8, saved back to
> v7 to use as boilerplate in French FrameMaker v7. When the files were
> returned to us in the US, we opened them in FrameMaker v8 again and
> added the book and chapter TOCs. When we make a PDF of the book using
> the "Standard" .joboptions file, the first three chapters have
> relative links that don't work while the other two chapters have
> working links. This is true for both the book TOC and the chapter
> TOCs.
>
> By "relative links" I mean that, in Acrobat Pro Extended with the
> Links tool selected, selecting a link and then pressing Ctrl+I and
> clicking the Actions tab displays similar to the following: Actions:
> Go to a page in another document File: c:\[folder name]\[chapter file
> name.pdf] Destination name: G1044809 Where the folder name is the
> working folder for the book. There is no "chapter file name.pdf" in
> that folder (which is probably why nothing happens). For TOC links
> that _do_ work, the Action is "Go to a page in this document."
>
> By "don't work" I mean that left-clicking a link does not move to a
> different page of the PDF.

Make sure you've turned on Create Named Destinations For All Paragraphs 
in the Links tab of the PDF setup dialog.

Cross-file links can point to different targets depending on whether 
files are open or closed at the time of creation; I wonder if that has 
something to do with your problem.  Make sure your book and all its 
chapters are open, but that the chapter TOC files are closed when you 
create the book.pdf.

>
> When we try to make the PDF from FrameMaker 9 we get an error message
> in Distiller: Adobe PDF Settings file read error in PDFX4
> 2008.joboptions: /CheckCompliance out of range We can't find that
> .joboptions file anywhere on our hard drive. Searching for
> "joboptions" in a MIF of a chapter file found only the
> Standard.joboptions that we specify when making the PDF.

This may be a second problem unrelated to the links issue.

On my similar set-up, the path is:
C:\Documents and Settings\All Users\Application Data\Adobe\Adobe 
PDF\Settings\PDFX4 2008.joboptions

I think that file might get called by Distiller in the background as a 
result of your own joboptions setting for General > File Options > 
Compatibility, and/or Standards > Standards Reporting and Compliance. 
Experiment with those?



HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com