[TCS Users] FrameMaker 10 Generates Read Only PDFs

[Art Campbell]

What I'm thinking and what I'd try:
* Are there multiple Adobe/Acrobat printers installed?
* Use Task Manager (or better -- Process Explorer -- free download) to
make sure that Acrobat isn't running as a background process.
* If it is not, in fact running, I'd make a WAG that there's an
acrobat process from before your upgrade that's running or interfering
-- in fact, an old version may not have been fully removed.

Just in passing, I like another free program, Revo Uninstaller, to
clean up when anything is uninstalled.


Art Campbell
               art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.



On Tue, Sep 20, 2011 at 1:43 PM, Joseph Lorenzini <jaloren at gmail.com> wrote:
> Hi all,
>
> I recently upgraded from TCS 2.0 to TCS 3.5. I have FrameMaker 10 and
> Acrobat X.
>
> I am experiencing an incredibly frustrating behavior. Whenever I generate a
> PDF from FrameMaker 10, the PDF is read only. If I make a change to the PDF,
> an error message displays that says:
>
> The document could not be saved. The file may be read only, or another user
> may have it open. Please save the document with a different name or in a
> different folder.
>
> If I attempt to delete the document, it says:
>
> The action can't be completed because the file is open in Acrobat.exe.
>
> Except I don't have Acrobat open!! I have to reboot my machine in order to
> delete the PDF. I find this to be absolutely ridiculous. If anyone can
> provide suggestions about how to troubleshoot this issue, please let me know
>
> Sincerely,
> Joseph Lorenzini
>
> --
> You received this message because you are subscribed to the Google Groups
> "Technical Communications Suite Users" group.
> To post to this group, send email to TCS-Users at googlegroups.com.
> To unsubscribe from this group, send email to
> TCS-Users+unsubscribe at googlegroups.com.
> For more options, visit this group at
> http://groups.google.com/group/TCS-Users?hl=en.
>