Framemaker 8 hangs

[Combs, Richard]

David Cadoch wrote:
 
> I am new to this forum and I was wondering if anyone has experienced
> Adobe version 8.00 hang during 2 specific operations:
> 
> . Hi-lighting text with the mouse
> . Minimizing a window
> 
> The work environment  is Windows 7 - 64 bit, however Frame is installed
> in the Program Files (x486) directory.

Welcome, David. FrameMaker 8 pre-dates Windows 7 by quite a bit, and I'm not surprised that it's not compatible. But there is hope. After I was forcibly migrated to Win 7, FM 7.2 crashed hard whenever I drag-selected text. Now I'm more or less successfully running it by using the compatibility mode for Windows XP SP2 ("more or less" because this makes disk operations -- opening and saving files -- very slow). 

Other compatibility settings might work better for FM 8. A fair amount of experimenting may be required. To get started, go to your FM home folder, right-click FrameMaker.exe, and select Troubleshoot compatibility. 

You might also want to search the Adobe FM forums and FrameUsers.com for "Windows 7 compatibility" or variations of that to see if there are specific suggestions/hints.


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
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rgcombs AT gmailDOTcom
303-903-6372
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