Frame 9 crashes and can't open any Frame files

[Jeff Coatsworth]

Is when FM starts up or only on opening a particular doc? If on starting up, try renaming the Linguistics folder; if 1 file, try using the "heroic open"

________________________________
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brian Chan
Sent: Wednesday, January 25, 2012 6:10 PM
To: framers at lists.frameusers.com
Subject: Frame 9 crashes and can't open any Frame files

Just started this afternoon, every time when I tried to open a Frame doc, I got the following error message.

Internal Error 9004, 6921628, 9677518, 0. FrameMaker has detected a serious problem and must quit.

Running FrameMaker 9 on XP.



-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20120126/46094447/attachment.htm>