Problems with PDF creation since Windows update

[Roman Banks]

Hi Laura,
 
What if you/your IT guys uninstall the latest Windows updates and check if distilling works again?
 
You can see what has been recently installed in: Control Panel\System and Security\Windows Update\View update history

HTH,
Roman

From: Laura Fergusson <l.fergusson at codestuff.net>
To: "framers at lists.frameusers.com" <framers at lists.frameusers.com> 
Sent: Tuesday, May 29, 2012 3:34 PM
Subject: Problems with PDF creation since Windows update


Has anyone else had problems with creating PDFs from Framemaker since the weekend?
There appear to have been 3 Windows updates on Sunday evening and since then I can’t Save as PDF.
 
I’m using Frame 8 on Windows 7.
 
I am now resorting to trying to save as a ps and then distilling, like I used to do in the dim and distant past...
 
If anyone has any ideas, that would be great. I have tried using System restore but for some reason it keeps failing no matter which point I choose.
 
Many thanks
Laura
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