Subject: FrameMaker 11.1 Update: some notes

[Gay Alson]

Hi Rob,
Sorry for your problems with the upgrade--I haven't experienced those,
because we're happy enough to just Save As PDF for the majority of our
books. (I haven't printed to .ps since Adobe fixed the PDF issue a
couple years back...)
I'm writing again just to emphasize that my own problem wasn't really an
upgrade failure, just a UBD problem (User Brain Dead). I've gotten used
to double-clicking in a WinZip window to open files so I never save
locally anymore, and just didn't snap <duh> that I should do so for an
executable...
Again, though, Adobe deserves some thanks, both to Kapil Verma, as you
mentioned, and also to Vikram in TCS Support who was kind enough to
contact me and get me sorted out.
Hope you can solve your issues as quickly and easily!
Regards,
~~Gay
-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Rob Shell
Sent: Thursday, October 11, 2012 2:16 AM
To: framers at lists.frameusers.com
Subject: FrameMaker 11.1 Update: some notes

To Gay:
My sympathies on the upgrade failure.
The first problem that we were not notified automatically when using the
check for updates from FrameMaker itself.
If it was not for this list I would never have known about the update.
Thank you,  Kapil Verma. Having said that I did successfully install the
update. 
The new wrinkle in Winodows 7 was that two Adobe services have to be
disabled or suspended.
RS03 Middle tier service
and
RS03 Server service
The second thing I did was to disable my Norton antivirus for one hour.
Everything else was shut down.
I then installed the update with no problem.

However, the update does not fix all the big problems with FM11 book
functions.
Yes it does print to ps.
However, over 1,000 pages print to ps was as unstable as before the
update.

FrameMaker 11 is a huge step forward in terms of integration with other
TCS4, but FrameMaker 11.1must be able to perform its core book
functions.
Every hardcopy publisher I know must have perfect book print functions.
I would also like to make a distinction between "crashes", when FM falls
over and gives a message and the more dangerous "hang" where one saves
the book and all the files and the blue circles keeps on turning without
saving.
Our attempts to have a real progress bar have come to naught. So FM11
does not print big books to ps and hangs while saving.
Anyone know where are the sample scripts or instructions not in the help
file for sure.
As ever
Unhappy camper
Rob Shell
Windows Seven
FrameMaker 9.1 patched
4 GB RAM
3 TB hd
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