Windows 7 + FrameMaker 11 = BOOM!

[Matt Sullivan]

I run FrameMaker so much, and crash Fm11 so infrequently, it's pretty fair to say it never crashes. The few times I see a crash it is the result of :
a specific file which will not open (either a problematic graphic, or a "corrupted" .fm file)
a missing resource (font, graphic, unresolved xref) which presents a user interaction dialog while updating a linked Rh project (or any other similar process)

Once you enable all missing resource alerts in your prefs, AND you can open and update your entire book without error messages, then you can start narrowing down the file and or graphic that is causing your issue. Isolate the offending files from "good" content, and keep splitting the "bad" files in half to narrow down the problem.

NOTE: Those that can remember 25 MHz computers will recall that we didn't always have immediate computer processing gratification!!! When your application becomes unresponsive, take the opportunity to (insert your Zen activity of choice) and allow Fm (or other app) to either complete the process, or present an actual crash message. Failure to allow Fm to complete a process could itself be what causes an actual problem with the file.
FWIW, I'm running Fm on a lean system: 4Gb RAM on my MacBook Air, shared between the Mac OS and Win 7. I routinely run any and all apps concurrently without fear of crashing. I do this for online classes, for Adobe-sponsored webinars, and many other situations where crashing would impact my ability to do my job, and very seriously and negatively impact my clientele. And I don't crash.


-Matt

Matt R. Sullivan 
co-author Publishing Fundamentals: Unstructured FrameMaker 11 
P: 714.798.7596 | C: 714.585.2335 | matt at mattrsullivan.com 

@mattrsullivan LinkedIn facebook mattrsullivan.com 

On Aug 10, 2013, at 11:02 AM, Art Campbell <art.campbell at gmail.com> wrote:

> I've been running the combo for a couple years on multiple systems and
> crashes are really few and far between,..
> Very stable, IMHO.
> 
> ONE OTHER factor -- if you have aggressive anti-virus software
> enabled, that's one other point of potential failure. Why? If your
> book or document includes multiple files in networked locations OR
> simply big files, a poorly designed or implemented virus scanner will
> scan each file each time it's opened and one FM document or book will
> typically contain lots of files. Add that to network traffic.... and
> it'll slow things down enough to crash.
> 
> It's a problem that's easy to test though -- just disable it for a while.
> 
> Art Campbell
>               art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52
> Vincent and a redheaded girl." -- Richard Thompson
>                                                      No disclaimers apply.
>                                                               DoD 358
> 
> I support www.TheGrotonLine.com, hyperlocal news for Groton MA.
> 
> 
> On Fri, Aug 9, 2013 at 10:26 PM, Craig Ede <craigede at hotmail.com> wrote:
>> You are one tremendously lucky person to avoid a crash for that long. FM
>> crashes on me a couple of times a week on average. How much RAM do you have
>> on your system?
>> 
>> 
>> 
>> On the SUN workstations we never saw a crash. But that was FMv5.5.
>> 
>> 
>> 
>> Craig
>> 
>> Win7, 8GB
>> 
>> 
>> 
>> From: framers-bounces at lists.frameusers.com
>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of John Posada
>> Sent: Friday, August 09, 2013 3:40 PM
>> To: Ken Poshedly
>> Cc: FrameUsers List
>> Subject: Re: Windows 7 + FrameMaker 11 = BOOM!
>> 
>> 
>> 
>> Ive been on FM11 and Win7 since maybe Feb and have not crashed once.
>> 
>> 
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