TCS: Frame to Robo Cross Refs: Conversion Unpredictable

[Keith Hansen]

Hello,



I'm using FrameMaker 11 and RoboHelp 10 in Adobe Technical Communication Suite (TCS) 4. My FrameMaker book is linked to RoboHelp.



Assume I have a cross ref like this in Frame:



See "ABC" on page 101.



RoboHelp is supposed to convert the cross ref into a hyperlink like this:



See "ABC".



Most of my cross-references are converted correctly, but some are not. (The "on page 101" is still there in RoboHelp and the generated WebHelp project.)



In Frame, two references may use the same cross reference format... but RoboHelp converts the one cross ref OK but not the other. In fact, I've even copied a cross ref and pasted it into another location in the Frame file. The original cross ref converts OK, but the copied one does not!



Anyone else encountered this problem? Any solutions? Thanks much.



Keith


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