Keyboard shortcuts causing crash on FM appserver installation

[Mike Thorn]

Hi, all.

A new FrameMaker 11 installation on a Citrix application server crashes
instantly when I press F8 or F9, as well as the alternate Ctrl+8/Ctrl+9
shortcuts. It's the regular FrameMaker "serious problem" message, showing
internal error codes 11024, 23327044, 26070837.

OS: Windows Server 2008 R2 Standard
FM: 11.0.2.384

Frame 9 on the same appserver never had a shortcut problem, and FM 11 on my
Windows 7 laptop is fine.

Any clues?

Thanks,
Mike
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