Solved Re: framemaker 10 cannot authenticate over internet
Alan T Litchfield
alan at alphabyte.co.nz
Thu Oct 10 12:04:50 PDT 2013
Turns out the problem is rubbish software design by Adobe. It cannot
handle localisation and so I have to deceive the software into
thinking it is in the US so that it authenticates, then return it back
to the local time zone.
Explained on this page: http://helpx.adobe.com/creative-suite/kb/error-129-17-launch-creative.html
Since the problem has only recently occurred, I am putting it down to
it not being able to address changes occurring as a result of daylight
saving.
Alan
On 10/10/2013, at 1:06 PM, Alan Litchfield wrote:
> Hi all,
>
> I vaguely remember this topic appearing previously. This is not the
> same issue as the license expiry problem. I have already applied
> that patch because mine expired.
>
> Framemaker 10 reports that it cannot authenticate over internet and
> still allows me to run the program. I do have an internet connection
> (this email is proof of that). It is possible that from where I am
> working, the port that Adobe wants to use for authentication is
> blocked, but does anyone know what that port is? I have previously
> run the program at this location. It is running on a Macbook Pro, is
> installed on a Bootcamp partition and I am running it through
> Virtual Box. VB is using my OSX 10.8 network settings.
>
> Also, Adobe Air has been updated through the same settings.
>
> Alan
>
> --
> --
> Dr Alan Litchfield
> AlphaByte
> PO Box 1941
> Auckland, New Zealand 1140
>
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--
Dr Alan Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
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