OT: Adobe Acrobat Pro and Adobe Reader on same client

Syed Zaeem Hosain (Syed.Hosain@aeris.net) Syed.Hosain at aeris.net
Tue Jan 21 13:50:58 PST 2014


I suspect that it is the Reader uninstall process that has the potential to cause problems with duplicated files, or registry entries and the like.

I now leave Reader and Acrobat both installed (in the order that I mentioned in the other response) and there are no issues - Acrobat is used as the default almost all the time, until I explicitly invoke Reader to check a file before final release.

One other thing: I guess I am not sure anymore if checking with Reader is needed, if the file passes Acrobat without problems. For me, in the many years that I have been doing this (since Reader 7 onwards, as I recall), I have yet to find any problem with a PDF file in Reader that had worked perfectly fine with Acrobat - I just check out of habit now, I suppose! :)

Z

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Fred Ridder
Sent: Tuesday, January 21, 2014 11:08 AM
To: Tammy Van Boening; framers at lists.frameusers.com
Subject: RE: OT: Adobe Acrobat Pro and Adobe Reader on same client

It wasn't that bad, actually. The install was available from our IT customer service network, so the whole reinstallation process took less than 20 minutes once I figured out that was what I needed to do.

-FR
________________________________
From: tammyvb at spectrumwritingllc.com<mailto:tammyvb at spectrumwritingllc.com>
To: docudoc at hotmail.com<mailto:docudoc at hotmail.com>; framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: RE: OT: Adobe Acrobat Pro and Adobe Reader on same client
Date: Tue, 21 Jan 2014 12:01:54 -0700
Hi Fred and Alison,

Thanks for the info. Ouch, Fred. That doesn't sound like fun.

OK, I will rethink my options.

Thanks,

TVB

From: Fred Ridder [mailto:docudoc at hotmail.com]
Sent: Tuesday, January 21, 2014 11:56 AM
To: Tammy Van Boening; framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: RE: OT: Adobe Acrobat Pro and Adobe Reader on same client

There's no other machine anywhere in your company where you can test the file?

One of the issues that can arise if you do what you propose is that when you uninstall Reader it might remove a DLL or other resource that is also used by Acrobat Pro. If Reader's install and uninstall scripts are really foolproof, they will keep track of any components that pre-existed when they were installed so that they know not to delete those on uninstall.

Where things get really iffy is when there is a pre-existing Reader installation when Acrobat Pro is installed. Our company's standard desktop configuration includes Reader, and the last time my hard disk was replaced I forgot to have the IT tech remove Reader before installing Acrobat Pro. When I later removed Reader, it hosed the Acrobat installation and I had to do an uninstall/reinstall.

-Fred Ridder
________________________________
From: tammyvb at spectrumwritingllc.com<mailto:tammyvb at spectrumwritingllc.com>
To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: OT: Adobe Acrobat Pro and Adobe Reader on same client
Date: Tue, 21 Jan 2014 11:39:00 -0700
All,
I have heard on many  occasions that you should not have Adobe Acrobat Pro and Adobe Reader installed on the same client, but I need to test something in Reader before I  pass a PDF off and all three of my available systems already have Adobe Acrobat Pro loaded. Is it possible to load Reader at all just for some brief testing and then uninstall it after the testing is complete, or will I encounter any issues by doing this?
Thank you,
TVB

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