FM 12 + RH 11

[Robert Lauriston]

As long as you're evaluating alternatives, you should check out
WebWorks ePublisher. It can use Word, FrameMaker, and/or DITA as
source and the output. I haven't looked at its PDF output since my
source was in FrameMaker, but it kicked RoboHelp 10 to the curb as far
as web help.

On Wed, Mar 12, 2014 at 1:51 PM, hessiansx4 <hessiansx4 at yahoo.com> wrote:
> Thanks for your comments, which I will share with my team.
>
> In answer to your questions Robert: we have ATCS 5 (FM 12, RH 11) installed.
> I'm working on creating a FM template. We currently output to .pdf (from
> Word - ugh) and webhelp (from RH). We'd like to output to responsive html 5
> and may, at some future point, need to create a hardcopy-printable document.
> I don't foresee the need to move to structured/DITA anytime soon (within the
> next 5 years) so with the new output for FM, I think that can suffice for
> now.
>
>
> On Wednesday, March 12, 2014 9:52 AM, Robert Lauriston
> <robert at lauriston.com> wrote:
> What are you using now? An earlier version of FrameMaker?
>
> FM12 basically has most of RoboHelp folded in so you get two for one.
>
> To see what you'd lose with only RoboHelp, generate a PDF from
> RoboHelp and compare it with one saved from FrameMaker. Note that
> FrameMaker can save PDF with change markup.
>
> You can get free 30-day evaluations so you'd know exactly what you were
> buying.
>
> Personally I'd use WebHelp on Apache and Google Analytics rather than
> RoboHelp Server to avoid having to deal with a Windows server.
>
> On Tue, Mar 11, 2014 at 4:25 PM, hessiansx4 <hessiansx4 at yahoo.com> wrote:
>> My boss is asking me to provide a justification for using FM12 (which now
>> outputs webhelp and responsive html5) as a single-source for our webhelp
>> (as
>> opposed to using only RH or importing FM into RH). Has anyone had
>> experience
>> with any of these methods in ATCS 5? If so, I'd love to hear about it.
>> Also,
>> we currently do not have a method for capturing 1) what help pages (this
>> is
>> not context-sensitive help) users access or 2) whether they are even
>> accessing the help. It has been suggested that we purchase RH server to
>> track help file use (vs. using Google analytics). I have used neither.
>> Have
>> any of you? Suggestions? TIA for any assistance/comments.
>
>