Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

Tue Nov 18 07:06:02 PST 2014

More to the point, once you have installed the headless PDF distiller that comes with FrameMaker, trying to uninstall it is likely to clobber any installation of Acrobat Standard or Acrobat Pro because the uninstall script would be unaware of the existence of those tools and the fact that they depend on some of the same components that the FrameMaker installaller put on your system. It may be that if you try to uninstall the headless tool, you'll wind up having to reinstall Acrobat. This is why it is so important to opt out of the part of the FM installation that installs the headless distiller. 

It might be the case that the FrameMaker installer has been made more intelligent in recent versions of Frame so that it actually checks for an existing Acrobat installation (I'm still back on FM9 for several reasons si I don't know about newer installations...), but I wouldn't count on it.

-Fred Ridder

From: Jeff.Coatsworth at jonasclub.com
To: framers at lists.frameusers.com
Subject: RE: Problem with playing video clips in FM 12 document viewed in	Adobe Reader 11
Date: Tue, 18 Nov 2014 14:22:31 +0000

The standalone instance of FM has been known to not be very observant of the existence of the full Acrobat Pro version already installed – so if you don’t turn
 that part off, the installer clobbers your full version with the “headless” one.

Regarding round-tripping review PDFs – make sure that you are all patched up in FM – I think there were some issues with the first release of FM12.

From: tom.beiswenger at emhartglass.com [mailto:tom.beiswenger at emhartglass.com]

Sent: November-18-14 7:40 AM

To: Jeff Coatsworth

Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

Thanks, Jeff. Can you tell me how it can ditch the pdf plug-in from FM12?

Once that's done, if I understand correctly, I would then print to Adobe PDF making sure that it is a tagged pdf. Reviewers then would make their edits and comments in the pdf, which I then import
 into the FM12 document. However, when I just tried this, all of the edits/comments came in "misplaced". What would cause edits and comments to be misplaced?

Tom Beiswenger

Project Manager, Manager Technical Documentation

Emhart Glass Inc

1140 Sullivan St • Elmira, NY 14901 • USA

Telephone +1 607 735 4279 • Mobile +1 607 769 4779

Fax +1 607 734 1245

tom.beiswenger at emhartglass.com

www.bucheremhartglass.com

www.bucherindustries.com

From:        Jeff Coatsworth <Jeff.Coatsworth at jonasclub.com>

To:        "framers at lists.frameusers.com" <framers at lists.frameusers.com>

Date:        11/18/2014 07:22 AM

Subject:        RE: Problem with playing video clips in FM 12 document viewed in        Adobe Reader 11

Sent by:        framers-bounces at lists.frameusers.com

Certain versions of Windows include the ability to run separate installations of different operating systems – see en.wikipedia.org/wiki/Virtual_machine

The Review feature is a function of Acrobat – ditching the headless version that ships with standalone FM will require the full version to be installed to be able to use it.

From: tom.beiswenger at emhartglass.com [mailto:tom.beiswenger at emhartglass.com]

Sent: November-17-14 8:00 AM

To: Jeff Coatsworth

Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

OK, I'm a little confused here.

First, I'm not sure what you mean by using a virtual machine. 

Second, one of the attractive features of FM12 is the "save as review PDF" feature. Is is possible to unload the PDF plug-in and still keep this feature?

Tom Beiswenger

Project Manager, Manager Technical Documentation

Emhart Glass Inc

1140 Sullivan St • Elmira, NY 14901 • USA

Telephone +1 607 735 4279 • Mobile +1 607 769 4779

Fax +1 607 734 1245

tom.beiswenger at emhartglass.com

www.bucheremhartglass.com

www.bucherindustries.com

From:        Jeff Coatsworth <Jeff.Coatsworth at jonasclub.com>

To:        "framers at lists.frameusers.com"
 <framers at lists.frameusers.com>

Date:        11/14/2014 05:20 PM

Subject:        RE: Problem with playing video clips in FM 12 document viewed in        Adobe Reader 11

Sent by:        framers-bounces at lists.frameusers.com

For testing different Reader scenarios - yes or use Virtual Machines to test your work on

-----Original Message-----

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com]
 On Behalf Of Steve Rickaby

Sent: November-14-14 8:29 AM

To: framers at lists.frameusers.com

Subject: Re: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

At 07:03 -0600 14/11/14, Mike Wickham wrote:

> If you have Acrobat, you should not install Reader or the PDF Creation Add-on that comes with FrameMaker on that same computer.

I'm sure this is true, Mike, but it's ultra-dumb: many folks *need* Acrobat Pro as well as Reader and FrameMaker. Are we supposed to buy an extra computer? (Rhetorical question).

-- 

Steve

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