Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

Tue Nov 18 07:16:28 PST 2014

Thanks, Fred.

We are going to test this on another computer. Load Acrobat Pro Extended 
(we're at ver. 9), then custom load FM12, making sure that the distiller 
is not loaded. We'll see if that solves the problem.

Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswenger at emhartglass.com

From:   Fred Ridder <docudoc at hotmail.com>
To:     Jeff Coatsworth <jeff.coatsworth at jonasclub.com>, 
"framers at lists.frameusers.com" <framers at lists.frameusers.com>
Date:   11/18/2014 10:13 AM
Subject:        RE: Problem with playing video clips in FM 12 document 
viewed in       Adobe Reader 11
Sent by:        framers-bounces at lists.frameusers.com

More to the point, once you have installed the headless PDF distiller that 
comes with FrameMaker, trying to uninstall it is likely to clobber any 
installation of Acrobat Standard or Acrobat Pro because the uninstall 
script would be unaware of the existence of those tools and the fact that 
they depend on some of the same components that the FrameMaker 
installaller put on your system. It may be that if you try to uninstall 
the headless tool, you'll wind up having to reinstall Acrobat. This is why 
it is so important to opt out of the part of the FM installation that 
installs the headless distiller. 

It might be the case that the FrameMaker installer has been made more 
intelligent in recent versions of Frame so that it actually checks for an 
existing Acrobat installation (I'm still back on FM9 for several reasons 
si I don't know about newer installations...), but I wouldn't count on it.

-Fred Ridder

From: Jeff.Coatsworth at jonasclub.com
To: framers at lists.frameusers.com
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11
Date: Tue, 18 Nov 2014 14:22:31 +0000

The standalone instance of FM has been known to not be very observant of 
the existence of the full Acrobat Pro version already installed ? so if 
you don?t turn that part off, the installer clobbers your full version 
with the ?headless? one. 

Regarding round-tripping review PDFs ? make sure that you are all patched 
up in FM ? I think there were some issues with the first release of FM12.

From: tom.beiswenger at emhartglass.com [
mailto:tom.beiswenger at emhartglass.com] 
Sent: November-18-14 7:40 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11

Thanks, Jeff. Can you tell me how it can ditch the pdf plug-in from FM12? 

Once that's done, if I understand correctly, I would then print to Adobe 
PDF making sure that it is a tagged pdf. Reviewers then would make their 
edits and comments in the pdf, which I then import into the FM12 document. 
However, when I just tried this, all of the edits/comments came in 
"misplaced". What would cause edits and comments to be misplaced? 

Tom Beiswenger 
Project Manager, Manager Technical Documentation 

Emhart Glass Inc 
1140 Sullivan St ? Elmira, NY 14901 ? USA 
Telephone +1 607 735 4279 ? Mobile +1 607 769 4779 
Fax +1 607 734 1245 
tom.beiswenger at emhartglass.com 
www.bucheremhartglass.com 
www.bucherindustries.com

From:        Jeff Coatsworth <Jeff.Coatsworth at jonasclub.com> 
To:        "framers at lists.frameusers.com" <framers at lists.frameusers.com> 
Date:        11/18/2014 07:22 AM 
Subject:        RE: Problem with playing video clips in FM 12 document 
viewed in        Adobe Reader 11 
Sent by:        framers-bounces at lists.frameusers.com 

Certain versions of Windows include the ability to run separate 
installations of different operating systems ? see 
en.wikipedia.org/wiki/Virtual_machine 

The Review feature is a function of Acrobat ? ditching the headless 
version that ships with standalone FM will require the full version to be 
installed to be able to use it. 

From: tom.beiswenger at emhartglass.com [
mailto:tom.beiswenger at emhartglass.com] 
Sent: November-17-14 8:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11 

OK, I'm a little confused here. 

First, I'm not sure what you mean by using a virtual machine. 

Second, one of the attractive features of FM12 is the "save as review PDF" 
feature. Is is possible to unload the PDF plug-in and still keep this 
feature? 

Tom Beiswenger 
Project Manager, Manager Technical Documentation 

Emhart Glass Inc 
1140 Sullivan St ? Elmira, NY 14901 ? USA 
Telephone +1 607 735 4279 ? Mobile +1 607 769 4779 
Fax +1 607 734 1245 
tom.beiswenger at emhartglass.com 
www.bucheremhartglass.com 
www.bucherindustries.com

From:        Jeff Coatsworth <Jeff.Coatsworth at jonasclub.com> 
To:        "framers at lists.frameusers.com" <framers at lists.frameusers.com> 
Date:        11/14/2014 05:20 PM 
Subject:        RE: Problem with playing video clips in FM 12 document 
viewed in        Adobe Reader 11 
Sent by:        framers-bounces at lists.frameusers.com 

For testing different Reader scenarios - yes or use Virtual Machines to 
test your work on

-----Original Message-----
From: framers-bounces at lists.frameusers.com [
mailto:framers-bounces at lists.frameusers.com] On Behalf Of Steve Rickaby
Sent: November-14-14 8:29 AM
To: framers at lists.frameusers.com
Subject: Re: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11

At 07:03 -0600 14/11/14, Mike Wickham wrote:

> If you have Acrobat, you should not install Reader or the PDF Creation 
Add-on that comes with FrameMaker on that same computer.

I'm sure this is true, Mike, but it's ultra-dumb: many folks *need* 
Acrobat Pro as well as Reader and FrameMaker. Are we supposed to buy an 
extra computer? (Rhetorical question).

-- 
Steve
_______________________________________________

You are currently subscribed to framers as jeff.coatsworth at jonasclub.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/jeff.coatsworth%40jonasclub.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.
_______________________________________________

You are currently subscribed to framers as tom.beiswenger at emhartglass.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/tom.beiswenger%40emhartglass.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.
_______________________________________________

You are currently subscribed to framers as tom.beiswenger at emhartglass.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/tom.beiswenger%40emhartglass.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

_______________________________________________ You are currently 
subscribed to framers as DocuDoc at hotmail.com. Send list messages to 
framers at lists.frameusers.com. To unsubscribe send a blank email to 
framers-unsubscribe at lists.frameusers.com or visit 
http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com 
Send administrative questions to listadmin at frameusers.com. Visit 
http://www.frameusers.com/ for more resources and info.
_______________________________________________

You are currently subscribed to framers as tom.beiswenger at emhartglass.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/tom.beiswenger%40emhartglass.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20141118/ca3fdde2/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/jpeg
Size: 6590 bytes
Desc: not available
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20141118/ca3fdde2/attachment.jpeg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/jpeg
Size: 6590 bytes
Desc: not available
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20141118/ca3fdde2/attachment-0001.jpeg>