FrameMaker: mysterious font substitution in PDF

[Heiko Haida]

When mysterious problems with fonts occur, it can also be considered to
delete the Windows Font Cache file, so that all font informations are
(correctly) rebuilt with the next system start. 

==> http://www.ehow.com/how_7197467_rebuild-font-cache.html 

It is very strange that the FM display is changing, even if the main
font has no embedding option. I have never seen this before.
But in fact, some very old postscript fonts that worked well in Win XP
might fail in Win 7. 

Best regards - Tino H. Haida, Berlin 

Alan Houser: 

> Colleagues,
> 
> A client is seeing the following problem:
> 
> - FrameMaker 12, fully patched, Windows 7, full Acrobat.
> 
> - Document uses Helvetica font. Font pane shows all document fonts are 
> available and in use (i.e., FrameMaker is not substituting any fonts).
> 
> - File>Save as PDF -- FrameMaker document reflows on-screen, with 
> Helvetica replaced by Times New Roman. Generated PDF uses Times New 
> Roman instead of Helvetica. (FrameMaker screen display refreshes and 
> reverts back to Helvetica).
> 
> I'm baffled. I have yet to investigate:
> - Missing "legal to embed" flag in client's Helvetica font?
> - Corrupted Acrobat Distiller settings?
> 
> I would be grateful for any other ideas.
> 
> -Alan
> 
> -- 
> Alan Houser
> Group Wellesley, Inc.
> Consultant and Trainer, Technical Publishing
> arh on Twitter
> 412-450-0532
 
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