RE: FM9 Crashes when Creating PDFs with files that Contain PDFs (WAS: Frame 9 Crashing – Can’t Create PDFs)

[Craig, Alison]

Maybe more info will ring a bell with someone.

I “rebuilt” a Visio file, replacing the existing imported PNG with a fresh copy. The I saved it as a PDF and reimported it by reference.

This time the Print Book… process didn’t crash, but it just seemed to spin its wheels when it got to the page with the PDF image. I finally forced Frame to end.

Strangely enough, it created a viable PS file that distilled correctly, except the PDF was missing and the file ended on the page that was supposed to contain said PDF. Any pages after that point were missing.

Alison


From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Craig, Alison
Sent: Friday, October 24, 2014 3:42 PM
To: framers at lists.frameusers.com
Subject: FM9 Crashes when Creating PDFs with files that Contain PDFs (WAS: Frame 9 Crashing – Can’t Create PDFs)
Importance: High

FM 9 Version: 9.0p255
Unstructured
OS: Windows 7, 64 bit


Okay, after repairing, then reinstalling Frame 9 and Acrobat (which I actually updated to CC Acrobat XI) I was still getting constant crashes when trying to create PDFs using either method.

I had previously tried removing a few graphics (all imported by reverence), but that didn’t help. This time I went all out and removed every PDF and PNG. (Note that I didn’t remove any EPS files. I was hoping that wouldn’t be necessary as I have so many EPS icons).

Voila! Print Book…, then distilling to PDF worked just fine.

I retested the files, leaving in the PNGs and it continued to work.

I opened several Visio files, resaved them to PDF then re-imported a few by reference. Print Book… crashed with these “new” PDFs, even if only a single PDF was in the file. The page count would stop at precisely the page containing the PDF.

I have dozens and dozens of PDFs in my books. If resaving the Visio files to a “new” PDF didn’t fix the problem, does anyone have any suggestions?

What could have gone wrong with the PDFs, many of which have existed for months or, in some cases, years?

Alison


Alison Craig | Technical Documentation Lead
Ultrasonix | 130-4311 Viking Way | Richmond, BC  V6V 2K9 | analogicultrasound.com<http://www.analogicultrasound.com>
T 604-279-8550 ext 127 | F 604-279-8559
________________________________
Analogic
Ultrasound



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