FM9 Crashes when Creating PDFs with files that Contain PDFs (WAS: Frame 9 Crashing – Can’t Create PDFs)

[Heiko Haida]

Hi Alison, 

I also had problems to print some single pages to PDF in a larger DIN A3
format: The content was displayed partially, the page was not completely
shown (without error message). 
First I thought the graphic files were corrupt, as taking out the
graphics would at least produce a PDF. 

Then I found that the distiller profile was set to 2400 dpi, and after
reducing this to 1200 dpi everything was fine.
I don't like it, but it seems FM has some internal memory problems here.


Maybe this also applies to your problem. 

Best regards - Tino H. Haida, Berlin 

Craig, Alison: 

> FM 9 Version: 9.0p255 
> 
> Unstructured 
> 
> OS: Windows 7, 64 bit 
> 
> Okay, after repairing, then reinstalling Frame 9 and Acrobat (which I actually updated to CC Acrobat XI) I was still getting constant crashes when trying to create PDFs using either method. 
> 
> I had previously tried removing a few graphics (all imported by reverence), but that didn't help. This time I went all out and removed every PDF and PNG. (Note that I didn't remove any EPS files. I was hoping that wouldn't be necessary as I have so many EPS icons). 
> 
> Voila! _PRINT BOOK…_, then distilling to PDF worked just fine. 
> 
> I retested the files, leaving in the PNGs and it continued to work. 
> 
> I opened several Visio files, resaved them to PDF then re-imported a few by reference. _PRINT BOOK…_ crashed with these "new" PDFs, even if only a single PDF was in the file. The page count would stop at precisely the page containing the PDF. 
> 
> I have dozens and dozens of PDFs in my books. If resaving the Visio files to a "new" PDF didn't fix the problem, does anyone have any suggestions? 
> 
> What could have gone wrong with the PDFs, many of which have existed for months or, in some cases, years? 
> 
> Alison 
> 
> ALISON CRAIG | TECHNICAL DOCUMENTATION LEAD 
> 
> Ultrasonix | 130-4311 Viking Way | Richmond, BC V6V 2K9 | analogicultrasound.com [1] 
> 
> T 604-279-8550 EXT 127 | F 604-279-8559 
> 
> -------------------------
> 
> Analogic 
> Ultrasound 
> 
> [2] 
> 
> [3] 
> 
> [4]
 

Links:
------
[1] http://www.analogicultrasound.com
[2] http://www.analogicultrasound.com/bk
[3] http://www.analogicultrasound.com/ultrasonix
[4] http://www.analogicultrasound.com/sti
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20141025/c96fc9d0/attachment.htm>