fm 12.0.3 update bug WAS: frame 12 pdf right page "blank" problem

Mon Sep 29 15:42:34 PDT 2014

I haven't been able to duplicate the problem yet.

Rick Quatro

Carmen Publishing Inc.

585-366-4017

rick at frameexpert.com

From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Craig Ede
Sent: Monday, September 29, 2014 5:26 PM
To: framers
Subject: fm 12.0.3 update bug WAS: frame 12 pdf right page "blank" problem

Since this is a potentially serious problem for those who update FM12 to
12.0.3, I've changed the subject line to telegraph the linking of the
problem with the update released 9/25/2014. 

Having see the problem suddenly appear with the update to 12.0.3 patch, and
disappear when rolled back to any of the previous FM 12 versions, I'm
curious if this is a widespread problem or if somehow this single computer
is subject to this bug.

Craig

  _____  

From: craigede at hotmail.com
To: framers at lists.frameusers.com
Subject: RE: frame 12 pdf right page "blank" problem
Date: Mon, 29 Sep 2014 15:54:36 -0500

The 12.0.3  update, applied to my colleagues installation of FM12, has
resulted in the disappearance of all body page elements appearing on odd
numbered pages in books she PDFs using saveAs PDF.

Reinstalling FM12 and incrementally updating brings back working PDFs with
12.0.0 and each of the two updates (12.0.1 and 12.0.2). Installing the 12.03
update breaks the PDF rendering. 

BEWARE!

Craig

  _____  

From: craigede at hotmail.com
To: framers at lists.frameusers.com
Subject: frame 12 pdf right page "blank" problem
Date: Mon, 29 Sep 2014 12:26:45 -0500

My colleague Allison is having problems with right pages in her PDFs (coming
from FM12 saveAs PDF) displaying as "blank" except for the master page
information. The text and graphics are there, but not visible. You can click
on a "blank" TOC page and the PDF jumps you to the linked paragraph (which
may also be on an "blank" page, or not, but the link works so something is
there in the PDF that contains both the source and target for the link).

She is updated to the latest Acrobat XI (11.0.09), while I am one step
behind (11.0.08) and not having this problem. I'm also on step behind in
FM12 updates (12.02.389 vs her 12.0.3.424). I'm wondering if one or both of
these updates might be causing the problem.

Backsaving her book to FM11 results in a PDF that is normal printed from
here machine using FM11.

Any help would be appreciated.

Craig

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