realistic expectations in Pune, India

[hessiansx4]

Good luck! I believe your best bet would be to find an American tech writer living in Pune, or hire someone in Boston. Plenty of companies parse out tech writing jobs to off-site writers. If you're concerned about quality, imo, your US-based team needs to do at least a copy edit! 


     On Thursday, April 23, 2015 7:05 AM, John Sgammato <john.sgammato at actifio.com> wrote:
   

 Hi gang, I have to hire a writer in Pune, India, but I wonder if I have unrealistic expectations. We have a pretty sophisticated doc system in unstructured FrameMaker 12, using variables, conditional text, text insets, etc. We need API content as well as content for network administrators and managed-service providers, SaaS, and business resiliency. Knowledge of data storage would be good.The person will work independently, far from the home team in Boston. The development team in Pune is a good team, but they do all the things that aggravate writers, making last-minute changes and expecting "a quick search-and-replace", not reviewing docs, etc. The person has to be able to essentially finish and publish the doc to US standards. My team does not have the time to edit the work from India. The writer must know the proper use of articles and placement of commas.
So I am looking for a veteran with good grammar and 10+ years of experience using all the parts of unstructured FM and with real-life experience pushing back on a team. I can say all sorts of empowering things from Boston, but if the writer doesn't feel it in his/her heart, doesn't have the courage and the chutzpah to stand up to the team to ensure doc quality, then I have the wrong person and I get stuck with poor-quality documentation. 

Am I looking for a chimera? There are plenty of writers like that in the Boston area, but I need one in Pune. I suspect that TechComm has been a career in Boston a lot longer than it has in Pune...does anyone there even have ten years of experience?-- 


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e john.sgammato at actifio.com  c 508.927.2083  
t @actifiodocs  |


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Radically simple copy data management .

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