FM12 Crashes on File Open - Need Answer FAST

[Lin Sims]

Hi Stephen,

As I said in an earlier email, I tracked the issue down to a specific
graphic. This was an embedded SVG that had been created by an older version
of Visio, which sometimes did not perform clean conversions. Opening the
source in Visio 2013 and reexporting to SVG, then replacing the bad graphic
with the new SVG, solved the issue.

On Fri, Jun 19, 2015 at 6:00 PM, Stephen O'Brien <sobrien at innovmetric.com>
wrote:

>  Hi,
>
>
>
> Opening from different locations with different results seems to point to
> a problem with unavailable or corrupt paths.
>
>
>
> Can you deactivate the graphics in FM (View > Options > Graphics) and then
> try to open the document ?
>
>
>
> *Stephen O'BRIEN*
> Coordonnateur de la qualité documentaire et rédacteur technique senior |
> Quality Coordinator for Documentation and Senior Technical Writer
> InnovMetric Logiciels | Software
> *T *(1) 418.688.2061
>
>
>
> *De :* framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] *De la part de* Lin Sims
> *Envoyé :* Friday, June 19, 2015 11:07 AM
> *À :* Stuart Rogers
> *Cc :* Frame Users
> *Objet :* Re: FM12 Crashes on File Open - Need Answer FAST
>
>
>
> The weird thing? If I open the SAME FILE from my local hard drive in FM12,
> it's happy as a clam.The only time it crashes is if I open it from the
> server, and it's not that big a file (40 pages).
>
> I've deleted the problem graphic (an SVG generated by Visio 2013) and
> recreated a new SVG from Visio. Importing it and resaving as FM12 seems to
> have fixed the issue.
>
>
>
> On Fri, Jun 19, 2015 at 10:45 AM, Stuart Rogers <
> srogers at phoenix-geophysics.com> wrote:
>
> Try saving as .mif v.12 before reopening/saving as .fm v. 12?
>
>
>
>
> On 2015-Jun-19 10:16 AM, Lin Sims wrote:
>
>    This file opens fine in Frame 10. It opens fine in Frame 12 IF it is a
> MIF file. As soon as I save the file from MIF10 to FM in Frame12, close it
> and reopen it, the program crashes again.
>
> I am, of course, on multiple deadlines, and yes, I do need this file to
> work in Frame12.
>
> HELP!
>
>
> --
>
> Lin Sims
>
>
>
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>  --
>
> Stuart Rogers
>
> Technical Communicator
>
> Phoenix Geophysics Limited
>
> 3781 Victoria Park Avenue, Unit 3
>
> Toronto, ON, Canada  M1W 3K5
>
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>
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>
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>
>
> --
>
> Lin Sims
>



-- 
Lin Sims
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