secured PDFs

[Johnson, Joyce]

We deliver user guides (software and hardware) to customers  via password-protected pdfs, loaded onto servers and also posted on our customer web portal.

I'm wondering how members of this group deliver customer-facing documents. Do you use pdfs? If so, do you secure those pdfs? If you secure them, how do you accommodate in-house colleagues who request unsecured pdfs so they can extract pages and images?

Thanks in advance for your responses.

Joyce

Joyce M. Johnson
AmerisourceBergen
Lead Technical Writer
Technology Group

1400 Busch Parkway
Buffalo Grove, IL 60089

847.808.5875
888.537.3102 ext 15875

www.abtg.com<http://www.abtg.com/>

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