secured PDFs

[Syed Zaeem Hosain (Syed.Hosain@aeris.net)]

We never bother to secure our PDF's.

Even though much of the information we have available for our customers is often proprietary to us, worrying about people extracting a page here and there, or printing what they shouldn't, etc., seemed to be overkill.

Basically, we protect our confidential relationships with NDA's and deal with each "release" of confidential information if it occurs - too rare to matter, btw.

All documents that fall under the NDA terms are always clearly marked with the words "Aeris Confidential Information" in the footnote on every page too. That is a requirement of our NDA, and our legal folks re-iterate that to people often. :)

Z

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Johnson, Joyce
Sent: Tuesday, March 03, 2015 12:12 PM
To: framers at lists.frameusers.com
Subject: secured PDFs

We deliver user guides (software and hardware) to customers  via password-protected pdfs, loaded onto servers and also posted on our customer web portal.

I'm wondering how members of this group deliver customer-facing documents. Do you use pdfs? If so, do you secure those pdfs? If you secure them, how do you accommodate in-house colleagues who request unsecured pdfs so they can extract pages and images?

Thanks in advance for your responses.

Joyce

Joyce M. Johnson
AmerisourceBergen
Lead Technical Writer
Technology Group

1400 Busch Parkway
Buffalo Grove, IL 60089

847.808.5875
888.537.3102 ext 15875

www.abtg.com<http://www.abtg.com/>

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