Frame 11 license becomes trial license

michael.schwartz at teradyne.com michael.schwartz at teradyne.com
Fri May 8 06:05:07 PDT 2015


My Frame 11 license has stopped working.  This hasn't happened to any of 
my colleagues.  One day, I was using ePub and Frame to generate .chm 
output.  The next morning, when I tried to do the same, Frame popped up a 
screen telling me to request a trial license.  This caused an ePub error 
because it couldn't start Frame.  When I tried starting Frame 
independently, I got the same thing.  I had an immediate deadline to deal 
with, so I set up a trial licence of Frame, hoping that ePub could use it. 
 It couldn't.

For various reasons, I don't have the information I need to access Adobe 
support.  I'm hoping I can do that on Monday.  But, in the mean time, has 
anyone had this experience?  Any idea why it's happening?  Any way to keep 
it from happening?

Thanks, Michael
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