[Framers] Font size in marker windows, in FM2017

Stefan Gentz gentz at adobe.com
Mon Mar 20 14:33:18 PDT 2017


Hi Austin,

compatibility with high-dpi screens is one of the major changes in the 2017 release. FrameMaker fully supports high-dpi screens up to 4k (3840 x 2160).
This can also be found on our official product pages:
http://www.adobe.com/products/framemaker/features.html
Please also see our video about it:
https://video.tv.adobe.com/v/16936/
(Although it's "only" in Full HD, not 4k).

FrameMaker 2017 recognizes your screen resolution and Windows display scaling and adopts automatically the UI scaling based on your Windows environment even for multi-monitor environments with different resolutions / dpi ("Per-Monitor DPI-aware" in Microsoft terminology).

Unfortunately this list does not allow embedding screenshots or attachments. But I will be happy to send you a screenshot taken on a 4k monitor by e-mail if you allow me to do so.

Also, would you mind telling me the name of the sales rep that you were talking to? I would like to catch up with him/her.


Regards,
Stefan Gentz
Global Evangelist, Technical Communication
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On 20 Mar 2017, at 22:05, "kouroo at kouroo.info<mailto:kouroo at kouroo.info>" <kouroo at kouroo.info<mailto:kouroo at kouroo.info>> wrote:

The font size of the marker window is the same in 2017 as it is in earlier versions.
So you will be very disappointed (and upset) if you upgrade to 2017 and expect
a larger font in the marker window.

When Adobe released FM2017, they claimed to have finally made it compatible with high-density screens, but I noticed that their screen grabs did not include any demonstration of this. Since I suspected that they were merely lying again, I contacted a sales rep and promised that I would upgrade *immediately* to FM2017, *paying whatever price*,  if only they would provide me with a screen grab that demonstrated that they were at long last telling the truth -- that their newest release was indeed compatible with high-density screens. When the sales rep was (predictably) nonresponsive, I presumed that this meant that they were lying again. -- Now I see, from this thread, that unfortunately this was an accurate assessment.

Please pardon me for anger at their disrespect of their customer base -- after passing through every release of FrameMaker since long before Adobe acquired it, I am 79 now, and my eyes have become my severe limiting condition.

Austin Meredith, kouroo at kouroo.info<mailto:kouroo at kouroo.info>
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