[Framers] Save to PDF - Minutes turned into hours

[Tom Beiswenger]

Our company also is still using FM12. All was well until everyone was upgraded to Windows 10 and the company wasn't willing to pay the subscription price for upgrading FM from a 32 bit app to 64 bit. Save to PDF was broken. After attempting to save two large books to PDF and ended up one "no file"
 and one that worked, I discovered that if I created a little dummy book (a 3-4 page) FM book and always did a save as PDF on it before doing the same with a real book, the save as PDF worked. That was several years ago. I only have to run the dummy book once during an FM session. Not sure why it works, but it does.

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Tom Beiswenger
Mgr. IB Technical Documentation Project Manager

Bucher Emhart Glass
Emhart Glass Manufacturing Inc.
74 Kahler Road North, Horseheads, NY 14845, USA
T +1 607 735 2600, D +1 607 735 2551
M + 607 769 4779
bucheremhartglass.com

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-----Original Message-----
From: Framers <framers-bounces+tom.beiswenger=emhartglass.com at lists.frameusers.com> On Behalf Of cuc tu
Sent: Monday, June 13, 2022 1:07 PM
To: framers at lists.frameusers.com
Subject: [EXTERNAL] [Framers] Save to PDF - Minutes turned into hours

Hi All,

One-by-one, we're all experiencing a problem saving as PDF. We're still using FM12. It does not matter if we're working on the network or local HDD.

We know the IT group changed virus protection from Sophos to Windows Security and we've disabled everything we can. I'm not sure if that is related or if there could have been a Windows update that has affected this version of FM. We've tried uninstalling and reinstalling.


Any suggestions?

Thanks, C2
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