[Framers] Save to PDF - Minutes turned into hours

[Marek, James]

Way back when, on FM 6, we also had problems with "Save to PDF". Adobe
recommended saving as a PostScript file, then saving that as a PDF.

-----Original Message-----
From: Framers
<framers-bounces+jim.marek.ext=siemens.com at lists.frameusers.com> On Behalf
Of Tom Beiswenger
Sent: Monday, June 13, 2022 12:26 PM
To: An email list for people using Adobe FrameMaker software.
<framers at lists.frameusers.com>
Subject: Re: [Framers] Save to PDF - Minutes turned into hours

Our company also is still using FM12. All was well until everyone was
upgraded to Windows 10 and the company wasn't willing to pay the
subscription price for upgrading FM from a 32 bit app to 64 bit. Save to PDF
was broken. After attempting to save two large books to PDF and ended up one
"no file"
 and one that worked, I discovered that if I created a little dummy book (a
3-4 page) FM book and always did a save as PDF on it before doing the same
with a real book, the save as PDF worked. That was several years ago. I only
have to run the dummy book once during an FM session. Not sure why it works,
but it does.

________

Tom Beiswenger
Mgr. IB Technical Documentation Project Manager

Bucher Emhart Glass
Emhart Glass Manufacturing Inc.
74 Kahler Road North, Horseheads, NY 14845, USA T +1 607 735 2600, D +1 607
735 2551 M + 607 769 4779 bucheremhartglass.com

LinkedIn

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-----Original Message-----
From: Framers
<framers-bounces+tom.beiswenger=emhartglass.com at lists.frameusers.com> On
Behalf Of cuc tu
Sent: Monday, June 13, 2022 1:07 PM
To: framers at lists.frameusers.com
Subject: [EXTERNAL] [Framers] Save to PDF - Minutes turned into hours

Hi All,

One-by-one, we're all experiencing a problem saving as PDF. We're still
using FM12. It does not matter if we're working on the network or local HDD.

We know the IT group changed virus protection from Sophos to Windows
Security and we've disabled everything we can. I'm not sure if that is
related or if there could have been a Windows update that has affected this
version of FM. We've tried uninstalling and reinstalling.


Any suggestions?

Thanks, C2
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