Frame crash on Windows under parallels

[Wim Hooghwinkel - idtp]

Just a quick follow up: since I reported this I had no crash anymore. So, still waiting to be able to send a screen shot and report ….


Vriendelijke groet / Kind regards,
 
Wim Hooghwinkel




Op 24 jun. 2014, om 19:24 heeft Adobe Technical Communication <techcomm at adobe.com> het volgende geschreven:

> Just wanted to let ALL know that Adobe is looking into this issue reported by Wim. We are waiting for some screen-shots and more details from Wim.
>  
> The moment we find the right solution, we will share with the group. Thanks for your support and patience.
>  
> Warm Regards,
>  
> Saibal Bhattacharjee
> Senior Product Marketing Manager, Adobe Systems Inc.
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> Technical Communication Suite | FrameMaker | RoboHelp
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> From: Wim Hooghwinkel - idtp [mailto:wim at idtp.eu] 
> Sent: Tuesday, June 24, 2014 8:09 PM
> To: Alan Houser
> Cc: framers at lists.frameusers.com; Adobe Technical Communication
> Subject: Re: Frame crash on Windows under parallels
>  
> Hi Alan,
>  
> I also had the impression it had to do with the mouse. But lately it aso happened when my mouse was dead (battery…).
> Especially when a book is open (or a ditamap) and some pods/panels, the document screen gets smaller and can not show the complete page. Scrolling left or right causes a crash...
> 
> 
> Vriendelijke groet / Kind regards,
>  
> Wim Hooghwinkel
> 
> June 19-20 Congility 2014 - Closing the loop with FontoXML
> 
> tel. +31652036811
> Skype wimhooghwinkel
> Twitter @idtp @ien2013
> info at idtp.eu 
> www.idtp.eu
> 
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> Op 24 jun. 2014, om 15:35 heeft Alan Houser <arh at groupwellesley.com> het volgende geschreven:
> 
> 
> I can tell you that you're not alone.  :-(
> 
> I'm running the same environment. Horizontal scroll on an unsaved file ... boom. Never fails. I see this most often in structured mode, but I do most of my work in that mode.
> 
> I always assumed it was my Apple Magic Mouse(TM), but perhaps not.

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